• A systematic review of the urban green spaces for the city sustainability and attractiveness: a case study of jaffna city in northern province of sri lanka 

  Mathivathany, V. (University of Jaffna, 2016)

  Development should be based on a balanced and harmonious relationship between social needs, economic activities and the environmental services to achieve sustainability of a city. Accordingly, aspects such as the “amount ...
• Understanding the initial career decisions of hospitality management graduates in sri lanka 

  Karunarathne, A.C.I.D. (University of Jaffna, 2016)

  Hospitality and tourism encounters a thriving protagonist in the Sri Lankan economy for last few years and human resource development has been identified as a foremost prerequisite in the momentous expansion of the sector. ...
• Assessing the skills demand for the hospiality industry in the north and the east in sri lanka 

  Ekanayake, E.M.S.M.; Sasitharan, S. (University of Jaffna, 2016)

  The tourism industry is one of the most emerging sectors in Sri Lankan economy. By naming it as one of the six major hubs under the recent policy framework it has been focused to make Sri Lanka the foremost leisure ...
• The impact of leadership style on employees' job satisfaction: a case study in bank of ceylon, sri lanka 

  Wickramasinghe, P.N.N.; Padmasiri, M.K.D. (University of Jaffna, 2016)

  Acquiring and preserving talent is the most vital challenge facing the banking industry. In order to gain the competitive advantage through those employees their performance should be efficient and effective. Accordingly, ...
• The influence of leadership styles on job stress and turnover intention in the insurance industry in jaffna district 

  Raveendran, T. (University of Jaffna, 2016)

  Leader's leadership type is the critical factor for the success of the organization. This research explores the relationships among leader's leadership style, subordinate's personality characteristic, and job stress and ...
• The relationship between academic position and conflict management strategies of teaching academic staff in the state universities in sri lanka 

  Sithy Safeena, M.G.H.; Velnampy, T. (University of Jaffna, 2016)

  Conflicts are an everyday phenomenon in each individual or each group or in organizations which are impossible to avoid. Therefore conflict in higher education is also unavoidable. It exists at every level of academic ...
• The impact of job satisfaction on employees' performance in divisional secretariat of jaffna 

  Gnanabasharan, K.; Reginold, S.E. (University of Jaffna, 2016)

  The success and survival of an organization depends on effective utilization of resources. Job satisfaction is at the core of every organization's fulfilling of its mission and achieving its goals while providing safeguards ...
• Determinants of training motivation: a case of non-managerial level employees in value added tea company 

  Rebecca, E.; Bandara, M.M.M.; Weerasinghe, T.D.; De Alwi, A.C. (University of Jaffna, 2016)

  The purpose of this study is to investigate the factors which determine the employees' participation in training programs in one of the Tea Manufacturing Companies in Sri Lanka. Even though non-managerial level employees ...
• Relationship between organizational reward system and employee working efficiency 

  Rathnayake, R.M.D.D.; Silva, P.E.D.D. (University of Jaffna, 2016)

  The purpose of this paper is to identify the relationship between rewards and employee working efficiency among operational level supervisors and non-managerial level workers in Sri Lankan garment sector. The sample ...
• Determinants of life satisfaction of working women: a study in balangoda divisional secretariat division 

  Himali, L.P.; Wijesekara, N.M. (University of Jaffna, 2016)

  In this era, every country in the world demonstrates a great interest to know the social and economic position of women, because the role of the women has been expanded throughout the past. Though much progress has been ...
• The impact of big five personality dimensions on job performance of the employees of postal department in sri lanka 

  Gnanapragasam, G.K.; Sampath Kappagoda, U.W.M.R. (University of Jaffna, 2016)

  The purpose of this study was to investigate the impact of big five personality dimensions on job performance of the employees of Postal Department in Sri Lanka. Job performance was considered as the dependent variable ...
• The effect of employee work related attitudes on employee job performance: a study of non academic staff (skilled labors) of the university of jaffna 

  Malini, G.; Atchyuthan, N. (University of Jaffna, 2016)

  Work related attitudes are the feelings employees have toward different aspects of the work environment. Job satisfaction, job involvement and organizational commitment are three key attitudes that are the most relevant ...
• Impact of tqm practices on role stressors: a comparison between middle-leveland operational- level managers in the sri lankan apparel sector 

  Maldeniya, S.; Kuruppuarachchi, D. (University of Jaffna, 2016)

  This study examines the impact of TQM practices on employee role stressors in the Sri Lankan apparel sector. We compare this relationship between two groups namely, middle-level and operational level managers. We collect ...
• The impact of total quality management practices on export performance of apparel exporters of sri lanka 

  Abeykoon, M.W.B.; De Alwis, A.C. (University of Jaffna, 2016)

  In today's global competition and economic liberalization, quality has become one of the important factors for achieving competitive advantage. And this ever-increasing demand for quality product and services had forced ...
• Assessing the implementation of total quality management in education administration institutions with special reference to central province sri lanka 

  Abeykoon, M.W.M.; De Alwis, A.C. (University of Jaffna, 2016)

  Purpose of this study was to assess the implementation of TQM aspects among education administration institutions in central province, Sri Lanka. This study focused on identifying the level of Hard TQM implementation and ...
• Service marketing mix in commercial banks of sri lanka 

  Ismail, M. B. M. (University of Jaffna, 2016)

  Service Industry dominates other industries almost all over the World. Service industry includes finance, education, health and many other service industries. Financial services are important banking services. Different ...
• Customer satisfaction through market orientation: empirical investigation of the three market oriented components 

  Vaikunthavasan, S. (University of Jaffna, 2016)

  As today's organizations have to react to customer and competitors and then to manage their own resources and capabilities. This study examines the effect of market orientation components on customer satisfaction of food ...
• Customer based brand equity of soft drinks - a study with reference to salem district 

  Krishnakumar, K. (University of Jaffna, 2016)

  Brand equity is an analytical concept depends upon brand loyalty, brand awareness and brand knowledge. It also has an empirical relationship with perceived quality and performance of brand. The present study considers ...
• Relationship marketing practices and customer loyalty: special emphasizes on business to business context 

  Dayarathna, H.P.N.P (University of Jaffna, 2016)

  Relationship marketing is identified as the most important concept under the marketing paradigm and it is also recognized as the strategic concept to the business to business practices to enhance the customer loyalty ...
• Impact of relationship marketing on customer retention: a study on selected licensed domestic commercial bank in jaffna district 

  Ketharan, K. (University of Jaffna, 2016)

  Banking industries in Sri Lanka are very competitive, and it is difficult for retail banks to provide unique banking services as required by customers. To overcome this challenge, banks, which can be classified as service ...

View more