Abstract:
Acquiring and preserving talent is the most vital challenge facing the banking
industry. In order to gain the competitive advantage through those employees their
performance should be efficient and effective. Accordingly, for that purpose they should be
well satisfied. Leadership style is one of the most important factors affecting organizational
success and it is a significant aspect of management which will increase and determine the
level of job satisfaction. The purpose of this study was to examine the impact of leadership
style (LS) and job satisfaction (JS) among junior executive officers (JEO) in Bank of Ceylon
Head Office, Sri Lanka. Data was collected through structured questionnaire and
convenience sample techniques was used to collect data from 65 junior executive officers
(Sample Size) working in Bank of Ceylon Head Office. The construct leadership style consists
transactional (TRC) and transformational (TRF) leadership while job satisfaction construct
includes extrinsic and intrinsic job satisfaction. The findings of the study show that overall
impact of leadership and job satisfaction had only 16% and transformational leadership had
24% impact on job satisfaction. Further, there is a positive and moderate relationship of
40.4% between leadership style and job satisfaction, and transformational leadership and
job satisfaction also had a 48.5% of positive and moderate relationship, while transactional
leadership and job satisfaction had a strong negative relationship. Findings were concluded
that Bank of Ceylon able to enhance employees' satisfaction by choosing the
transformational leadership style.
