Abstract:
Over the counter or non-prescription drugs are defined as a group of medicines which 
can be obtained without a valid prescription. Superintend pharmacists are the healthcare 
professionals who are often approached by patients for their health illnesses. Therefore, 
they should have proper knowledge and practice on dispensing over the counter. The 
study aimed to assess the knowledge and dispensing practice on over the counter use 
and influence of selected socio demographic factors on them among the superintend 
pharmacists in Jaffna district. This study was carried out as a descriptive cross-sectional 
study from October 2020 to July 2021 among 67 superintend pharmacists. A self administered questionnaire was used as a study instrument and validated by supervisors, 
pharmacologists, and the chief pharmacist. Ethical clearance was obtained from the Ethics 
Review Committee, Faculty of Medicine, University of Jaffna. The data were analysed 
by using SPSS (version 23). The knowledge was assessed according to the mean value 
of the knowledge score. The relationship between the knowledge and the categorical 
variables were determined by using chi-square test. The response rate was 89.55 % 
(n=60). Among the participants 43.3 % had good knowledge on over the counter. Most 
of the participants (83.3%) were able to define over the counter. Age (p=0.026), working 
experience (p=0.046) and the highest education level (p=0.033) showed statistically 
significant association on knowledge. The dispensing practice of the over the counter 
were very good among the superintend pharmacists. The reasons for the good practice 
were the age, education level and working experience of the superintend pharmacists. 
The majority of superintend pharmacists had poor knowledge. The awareness program 
among superintend pharmacists may reduce the abuse and misuses of the over the 
counter.