Abstract:
Knowledge sharing is becoming more and more important as such educational
institutions are trying to harness this opportunity to students’ learning environment
in order to create value. Therefore, the motivation behind this research is to
conduct an empirical study to explore the factors that influence the success of
knowledge-sharing using web technologies among students in higher education.
A total number of 250 respondents were used in this study after removing the
outliers from the actual data collected in faculty of management & commerce
Students University of Jaffna. Based on the research model, exploratory factor
analysis, multiple regression analysis was conducted. The findings indicate trust,
real time, self-efficacy, experience, technology availability, speed of IT, perceived
usefulness of technology, and user friend-ness were the significant variables that
influence knowledge sharing using web 2.0 technologies in the university. The
paper provides recommendations to the organization how to foster motivating
students for using web 2.0 technologies for work purposes in knowledge sharing.
In the discussion, a short summary of our study, managerial implications and new
research direction are presented.