Abstract:
The use of information system (IS) gains better assist for decision-making
activities based on its operations. As well as it improves the effectiveness and
efficiency in an organization by adding additional quality. A portal system is one
of the advanced development of IS. Its main popular concepts are web-based
and centralized technology. A centralized web-based portal system (CWPS)
will overcome many of the issues of the organization. Although there are much
more CWPSs in education institutes, a lack of awareness of alternative ways for
information and process duplication are major unavoidable problems. Therefore,
improper document management practices and interoperability problems have been
identified as prevailing problems. Faculty of Management and Finance, University
of Ruhuna, Sri Lanka was used as a case site in this study. Therefore, the main
objective of this research is to develop a CWPS based on the accepted software
model. Further, this study was tried to identify whether the proposed system will
be suited to the case site. The design science method and design science process
used as the research approach. It includes problem identification, the suggestions
for the current situation of the system, the system development, and the system
evaluation. After developing the system, it was tested the suitability of the system
with the case site. For that data was collected from the staff of the faculty using
structured questionnaires. Regression technique was used to analyze the collected
data. The findings suggest that the proposed system was suitable for the case site
with minor changes.