Abstract:
Employee satisfaction has always been an important issue for organizations. Employees are viewed as
the greatest strengths and resources of an organization. An organization’s success depends on the
employees and thus, they should not be deprived of what they deserve in return for their commitment
to the organization. The employees of an organization must derive a good amount of satisfaction from
the job. However, very few organizations have made employee satisfaction a top priority, perhaps
because they fail to understand the significant opportunity that lies in front of them. Many organizations
fail to understand the basic meaning of employee satisfaction. Employee satisfaction is more of an
attitude – an internal state. The previous studies had identified factors affecting the job satisfaction of
employees in the textile industry, excluding the factors of the working environment. Therefore, this
study attempted to identify the factors affecting the employee job satisfaction of garment industries
incorporating a specific area of working environment conditions of employees. This study was
conducted using primary data collected from the Thulhiriya BOI area. Through the random sampling
method total of 300 questionnaires were analyzed using Logit model and frequency tables. The findings
indicate that variables Health Status, Service Period, Gender, Age of the employee and Wage level are
significant variables to determine employee satisfaction in textile industries. In contrast, Education
level, Amount of Incentives and Marital Status are insignificant variables to determine employee
satisfaction. Based on frequency table analysis, we can conclude that employees are highly satisfied
with the planning process, vocational training and their job performance while moderately satisfied with
work, supervision and training. Also, they are dissatisfied with the payment scheme and team sprit with
co-workers. Results indicate that both employee-oriented and Work environment factors are essential
to determine job satisfaction of employees in textile industries. It is supposing that the conclusions of
this research can be used in all textile garments in Sri Lanka to identify the most important factors
affecting to the job satisfaction of employees in garment industries. It will help to promote the programs
that are useful to encourage the performance of employees for the target of company success.
