Abstract:
Information technology has appeared as emerging technology in todays' business, the
technology is used to make decisions of day to day life easy and accurate manner. Different areas of
theses technology have affected for office automation, new technology application, changing of
business process rationally. Researches of Technology impact investigates, measures, find
consequences of technology on business, society and find problems, propose solutions for enrich
human life. This research focuses attention on Information asymmetry and factors effect for
technology using which is vital for decision making of business and community. Research evidences
prove that the technology reduces the information asymmetry among different decision makers.
The source of such technologies that help, enhance information flow: internet and world wide web,
mobile technology etc. At present there exists a trend among Most of the product producers,
suppliers to use these technologies as a technique for customer relation handling and increasing
sales. Even though information such as price, different design and facilities are available people
seems reluctant to use those resources before meet the supplier, this was identified in initial survey.
This issue is important and interesting to study further. This study investigates the factors effect to
impact underutilize of information resource for buying behavior. For studying the above problem,
the domain or area of interest were considered as internet users in Central and North central
provinces in Sri Lanka, random sampling method were used and on sample size is 36 and 50
questionnaires were distributed 36 were collected and descriptive mean standard deviation,
inferential statics correlation were used to analyze and inference about the research. SPSS tool was
used as supportive tool to analyze, present with data collected. Results show that Degree Applying
technology is affected with factors: “Importance” and “Barriers and Challenges”. Also marketing
programs about information sources and more human friendly information sources help to enhance
the usage of information sources more effectively. Improving technology usage will enhance the
economy of customers and producers and end entire society.