Abstract:
Presently COVID-19 changes the entire world and transfer the educational
environment from face to face to web based learning. The education system and
environment are upgraded these days with the help of the latest technological
enhancement. Technologies are transferring the style of education in various forms. It
also supports learners and teachers to save their valuable time from the physical
attendance of the classes. Due to this, COVID-19 people separated from their family,
workplace, and educational institutions. Virtual Learning is a useful tool, especially
for educational institutions, mainly because it gives more flexibility to learn from
home. Many Sri Lankan schools and Universities are adopted to provide learning
through an online environment even if they faced some challenges regarding those
Virtual Learning systems. This study's ultimate purpose is to find the problems
associated with the Virtual Learning environment, especially in the University of
Jaffna. And also attempt to provide a solution to manage the data collected from
undergraduates. The researcher also conducted a quantitative study to answer the
research questions. Finally, this research recommended students, instructors, and
institutions reach full benefits from the Virtual Learning environment.
