Abstract:
Management Information Systems (MISs) are used to manage the processes, people,
resources, finance, technologies and services of an organisation. An MIS has been developed
continuously since 2007 at the University of Moratuwa based on its Learning Management
System implemented in 2003. Currently Examination, Human Resource (HR), Welfare and
Finance modules of MISs are online and these modules have contributed to the increase of
productivity and efficiency of relevant staff and divisions of the university. Throughout the
development, MIS team faced many challenges such as compliance to the government rules
and regulations and challenge of convincing end users. The scope of this paper is to share the
challenges faced throughout the MIS development, how the problems were handled and the
successes of the MIS at the University of Moratuwa. It was identified that the use of Agile
model to in-house develop this MIS contributed to the successes.
