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Results 1-10 of 15 (Search time: 0.003 seconds).
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Issue DateTitleAuthor(s)
2015Service Quality and Student Satisfaction: A Case Study of Private External Higher Education Institutions in Jaffna, Sri LankaKajenthiran, K.; Karunanithy, M.
2018Application of 'Six Sigma' Quality Improvement Tool in Libraries for the Enhancement of Library Services - An OverviewJanen, T.; Chandrasekar, K.
2015Ensuring the effectiveness of Reader Service in an Academic Library by adopting Quality Function Deployment.Janen, T.; Umashankar, L.
2014Service quality and customer satisfaction: a study of listed banks at colombo stock exchange (cse) in sri lankaKaluarachchi, I. P.; Gamlath, G.R.M.
2016Measuring the quality of service of university of sri jayewardenepura (sri lanka) by means of servqual methodMarambage, H.M.G.D.; Wickramasooriya, L.H.T.De.S
2021Impact of service quality on customer attraction in rural banking sectorMakuloluwa, H.E.K.; Wijenayaka, H.M.D.S.
2016The impact of railway transport service quality on passengers' satisfaction; a study based on kandy railway stationPerera, R.A.S.A.; Bandara, A.B.D.M.
2016Customer perspective towards service quality of telecommunication system; a study based on sri lanka telecom household customers in kandy districtPerera, R.A.S.A.; Piumali, W.M.H.; Herath, H.M.T.R.
2021Assessing the effects of service quality, student satisfaction, and student engagement on student loyalty a private higher education perspectiveKonalingam, K.; Mahadevan, K.; Sivarajah, R.
2016: Evaluating the factors influencing on Customer Retention in the Mobile Telecommunication Industry in Colombo District of Sri LankaKarunakaran, A.S.J.; Selvarajan, P.

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