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Issue Date
Title
Author(s)
2016
: Evaluating the factors influencing on Customer Retention in the Mobile Telecommunication Industry in Colombo District of Sri Lanka
Karunakaran, A.S.J.
;
Selvarajan, P.
2019
Service quality and customer satisfaction: a study of restaurants in vavuniya divisional secretariat.
Pushpanathan, A.
2010
The Impact of Service Quality towards Public Satisfaction in Government Schools
Selvarajan, P.
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Author
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Selvarajan, P.
1
Karunakaran, A.S.J.
1
Pushpanathan, A.
Subject
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Assurance
1
Commitment
1
Customer retention
1
Displacement
1
Effective commitment
1
Empathy
1
Payment equity
1
Public satisfaction
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Reliability
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2019