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Issue Date
Title
Author(s)
2014
Service quality and customer satisfaction: a study of listed banks at colombo stock exchange (cse) in sri lanka
Kaluarachchi, I. P.
;
Gamlath, G.R.M.
2016
Impact of marketing mix on customer buying intention: with special reference to selected insurance companies in sri lanka
Arachchige, R.
;
Weerasiri, S.
;
Maldeniya, D.
2019
An empirical investigation on product innovation and its impact on customer satisfaction: evidence from samsung mobile phone users in jaffna peninsula
Menakan, N.
;
Rajumesh, S.
2016
The impact of railway transport service quality on passengers' satisfaction; a study based on kandy railway station
Perera, R.A.S.A.
;
Bandara, A.B.D.M.
2016
Impact of on customer satisfaction: special reference to leading super markets in jaffna district
Kumaradeepan, V.
;
Pathmini, M.G.S.
2016
Customer satisfaction through market orientation: empirical investigation of the three market oriented components
Vaikunthavasan, S.
2021
Does customer trust impact on e-service quality dimensions during covid-19 pandemic?
Gunawardana, P.K.A.T.D.R.
;
Fernando, P.I.N.
2021
Exploring the srilankan modern trade retailer practices to satisfy customers during covid-19
Dilshani senevirathne, H.G.T.
;
Hansani eranga, G.
;
Nawarathne, N.M.H.Y.B.
;
Munasinghe, A.A.S.N.
;
Jayasinghe, S.J.A.N.S.
2020
Customer service encounter satisfaction of supershop: A study on dhaka city
Md. Nahid, M.
;
Fatema, A.
2020
Online banking functionality and customer satisfaction: Empirical evidence from northern province Sri Lanka
Sutharsini, J.
;
Umakanth, N.
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Arachchige, R.
1
Bandara, A.B.D.M.
1
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1
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1
Fernando, P.I.N.
1
Gamlath, G.R.M.
1
Gunawardana, P.K.A.T.D.R.
1
Hansani eranga, G.
1
Jayasinghe, S.J.A.N.S.
1
Kaluarachchi, I. P.
.
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Service quality
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Banking industry
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